Modern real estate agencies are faced with a fairly serious set of problems. The current economic downturn began as the market took a heavy hit, and in order to stay profitable, agencies have been looking to all possible innovations in technology and approach. Internet marketing has been extremely helpful to some agencies, as have real estate call capture systems. These are systems based on toll free numbers that provide potential buyers with information on a home while simultaneously acting as a follow up tool for agents. When call capture systems are combined with online marketing efforts, the result can be improved sales and lead generation for real estate agencies and individual agents.
The specialized nature of real estate call capture systems is a very helpful feature in all marketing, particularly efforts on the Internet. Individual extensions can be assigned to different properties, so that off of a general toll free number, a customer can dial in to get information about a variety of homes. Agents can include these specialized extensions in online property listings, so that potential buyers are able to obtain instant information with a simple phone call.
A potential buyer might request an audio tour of the home, information about the house’s size and price, or any other details that the agent wants to impart. When the call is finished, the call capture system can prompt the potential buyer to hit a certain extension to speak directly to the agent. This can be a good, non-invasive way to generate quality leads for an agent. It can also forward the most serious calls directly to an agent’s mobile phone, establishing a direct connection that’s invaluable in making sales. The agent is easily able to differentiate calls coming from online marketing efforts from other types of calls, enabling the agent to change his approach based on the caller. The call tracking features of real estate call capture allow agents to carefully control their advertising budget, putting more money into online marketing efforts that are effective and cancelling ads that aren’t working. continue reading…